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Important update on COVID-19 resources and access to care and supplies from Humana

Please read how Humana is providing some important guidance, access, and supplies at no charge for member employers and their employees as of July 2020.

Access to test kits and drive-thru tests
Humana is the first insurer to offer LabCorp® at-home COVID-19 test kits and drive-thru COVID-19 testing at hundreds of Walmart Neighborhood Market pharmacies across the country. Member cost share for this testing is waived for all eligible medical plan employees. Employees can use their Risk Assessment tool, to answer a few simple questions about their risk factors and receive guidance on what to do next. If testing is recommended, employees can opt to have a testing kit mailed to their home within one business day. If an employee prefers a drive-thru test, Humana has teamed up with Walmart, Quest Diagnostics, and PWNHealth to offer drive-thru testing at Walmart Neighborhood Market pharmacies. The pharmacy staff will give your employee a test kit and be there to help them complete the process correctly. See the full details in Humana’s FAQs. Access an informational flyer for employees here.

Humana is continuing to waive all member costs (co-pays, deductibles, co-insurance) related to covered COVID-19 testing and treatment
Through the end of 2020, Humana will continue to waive member out-of-pocket costs for telehealth visits (also known as telemedicine) with participating in-network providers, including routine visits for primary and specialty care and even behavioral health services

Helping employees as they return to the workplace
Humana is providing safety kits to all medically insured employees: approximately 6.4 million people. The safety kit contains two washable face masks as well as health advice and information about how Humana can support their employees as they seek care. Employees will begin to receive the safety kits at their homes in July 2020

If an employee needs more than two masks to help facilitate a safe return to the workplace, Humana has collaborated with JPR Medical to secure preferred pricing on personal protective equipment (PPE) for all employers. Visit humana.jprmedical.com to learn more.

Enabling coverage for laid off employees is extended through September 30, 2020
Humana has extended the relaxation of the requirement that employees need to be actively working to be eligible for coverage. This allows employers to cover employees who have been laid-off through Sept 30, 2020. See the full details in their FAQs.

Ongoing guidance for managing through the coronavirus pandemic
Visit Humana’s COVID-19 Employer Resource Center for timely and relevant coronavirus information and resources to help you manage through this ongoing pandemic. You can view past webinars and access downloadable resources at your convenience.

Getting answers to frequently asked questions
Visit their FAQs to get the most up-to-date, straightforward answers to common questions related to COVID-19 coverage and access to care.

Humana’s dedicated service line for additional COVID-19 related questions 1-800-592-3005 or send them an email COVIDquestions@humana.com.

This information was provided by Humana. We are sharing this overview in a effort to keep Humana member employers and employees aware of important updates.

As you have other questions or concerns, please connect with an E2E Expert

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